Amplifying Design Teams

Through consulting and workshop offerings, Peter Merholz helps companies get the most out of their design organizations.

A little About Peter

Peter Merholz has worked at the intersection of design, technology, and humans for over 25 years. He co-founded Adaptive Path, the premier user experience consultancy, acquired by Capital One in 2014. 

Since leaving Adaptive Path, he’s worked as a design leader and executive, leading teams at Groupon, OpenTable, Jawbone, Capital One, Snagajob (now Snag), and Kaiser Permanente. 

Peter has long been a contributor to the professional design community, through his writing, conference speaking, and events hosting. 

In 2016 he co-wrote Org Design for Design Orgs, still the premier book on building in-house design teams.

Read more about Peter.

Firing is often not an act of accountability, but cowardice

Many design leaders who have inherited a team have a story of being told, by their new boss, something to the effect of, “Yeah, so, you should know, there are a couple of people on your team who are underperforming, and you’ll probably need to manage them out.” This sets immediate alarm bells, not about the designers, but about an organization that couldn’t handle its own mess.

The cultural divides within product and marketing teams

Over the past couple of years, I have become obsessed with the dynamics of work teams, reading such seminal texts as Teaming, The Wisdom of Teams, The Five Dysfunctions of a Team, Team of Teams. It is from works such as these that we learn the importance of psychological safety, trust and accountability, and the distinct and evolving role of leaders.  And while each advocates for small, cross-functional teams as the

Consulting

Whether for 2 hours or 2 weeks or 2 months or 2 years, Peter adopts a consulting program that specifically meets your needs to help design organizations amplify their effectiveness. 

Read about how Peter can work with you.

Training

Peter has conducted training, both internally and at public events, for over 15 years. He has developed a set of workshops and structured conversations to help improve the operations of design organizations, and to improve practices of design leadership. 

Read about Peter’s training and workshop offerings

Org Design for Design Orgs

The first book to help people understanding how to best establishing successful in-house design teams. Co-written by Peter Merholz and Kristin Skinner, and drawing on their experience from building Adaptive Path, and working in-house at such companies as Capital One, Groupon, Microsoft, and OpenTable. 

Covers subjects such as:

  • Organizational models for design teams
  • Recruiting and hiring designers
  • Professional development and career ladders
  • Design culture and collaboration with other
  • People management of designers 

Visit the website for Org Design for Design Orgs, including a blog with plenty of new thinking.