Amplifying Design Teams

Through consulting and workshop offerings, Peter Merholz helps companies get the most out of their design organizations.

A little About Peter

Peter Merholz has worked at the intersection of design, technology, and humans for over 25 years. He co-founded Adaptive Path, the premier user experience consultancy, acquired by Capital One in 2014. 

Since leaving Adaptive Path, he’s worked as a design leader and executive, leading teams at Groupon, OpenTable, Jawbone, Capital One, Snagajob (now Snag), and Kaiser Permanente. 

Peter has long been a contributor to the professional design community, through his writing, conference speaking, and events hosting. 

In 2016 he co-wrote Org Design for Design Orgs, still the premier book on building in-house design teams.

Read more about Peter.

The Leadership Ceiling: a framework for diagnosing your situation

On a recent episode of Finding Our Way, Jesse and I spoke with Tim Kieschnick. I worked with Tim for about a year, and learned a ton from our collaboration. He’s an interesting cat—he worked at Kaiser Permanente for 30 years (until retirement), and in that time helped establish their web presence, UX as a practice, service design, and HCD/Design Thinking/Design Sprints. He’s a reflective practitioner, and

“Agile” is eating design’s young; or, Yet Another Reason why “embedding” designers doesn’t work

“Agile” product practices, whether, Scrum, SAFe, squads, etc., encourage the formation of independent, self-sustaining teams. As the importance of design has become more broadly understood, these ‘user-facing’ product teams often feature an embedded designer, working with a product manager (or product owner), and some number of engineers, as depicted in this diagram: When you embed this designer, you’re now asking that individual to deliver across a daunting

Consulting

Whether for 2 hours or 2 weeks or 2 months or 2 years, Peter adopts a consulting program that specifically meets your needs to help design organizations amplify their effectiveness. 

Read about how Peter can work with you.

Training

Peter has conducted training, both internally and at public events, for over 15 years. He has developed a set of workshops and structured conversations to help improve the operations of design organizations, and to improve practices of design leadership. 

Read about Peter’s training and workshop offerings

Org Design for Design Orgs

The first book to help people understanding how to best establishing successful in-house design teams. Co-written by Peter Merholz and Kristin Skinner, and drawing on their experience from building Adaptive Path, and working in-house at such companies as Capital One, Groupon, Microsoft, and OpenTable. 

Covers subjects such as:

  • Organizational models for design teams
  • Recruiting and hiring designers
  • Professional development and career ladders
  • Design culture and collaboration with other
  • People management of designers 

Visit the website for Org Design for Design Orgs, including a blog with plenty of new thinking.