Upgrade Your Design Org

Through consulting and workshop offerings, Peter Merholz helps companies get the most out of their design organizations.

A little About Peter

Peter Merholz has worked at the intersection of design, technology, and humans for over 25 years. He co-founded Adaptive Path, the premier user experience consultancy, acquired by Capital One in 2014. 

Since leaving Adaptive Path, he’s worked as a design leader and executive, leading teams at Groupon, OpenTable, Jawbone, Capital One, Snagajob (now Snag), and Kaiser Permanente. 

Peter has long been a contributor to the professional design community, through his writing, conference speaking, and events hosting. 

In 2016 he co-wrote Org Design for Design Orgs, still the premier book on building in-house design teams.

Read more about Peter.

The ‘management carousel’ inhibits UX professional growth

Aug 15, 2022

(this post is a bit of a muddle, but addresses what I see as a crisis in our field, and so I wanted to get these ideas out there, warts and all.) A manager has many responsibilities, but the job boils down to “getting the most out of their team.” This means working with the team to get desired outcomes (high quality, customer and business impact, positive

Thought Partnership: Accelerating Decision-Making for Heads of Design

Jul 25, 2022

Design as an executive function is new, so Heads of Design are typically lonelier than their peer leadership positions. Your boss may have never had a truly senior Design leader report to them, and doesn’t really understand all that a Design team can deliver. You’re only Design leader on executive team, whereas there are multiple Product Management and Engineering leads. This means that there’s no one to

Consulting

Whether for 2 hours or 2 weeks or 2 months or 2 years, Peter adopts a consulting program that specifically meets your needs to help design organizations amplify their effectiveness. 

Read about how Peter can work with you.

Masterclasses

Peter has conducted training, both internally and at public events, for over 15 years. He has developed a set of workshops and structured conversations to help improve the operations of design organizations, and to improve practices of design leadership. 

Read about Peter’s masterclass offerings

Org Design for Design Orgs

The first book to help people understanding how to best establishing successful in-house design teams. Co-written by Peter Merholz and Kristin Skinner, and drawing on their experience from building Adaptive Path, and working in-house at such companies as Capital One, Groupon, Microsoft, and OpenTable. 

Covers subjects such as:

  • Organizational models for design teams
  • Recruiting and hiring designers
  • Professional development and career ladders
  • Design culture and collaboration with other
  • People management of designers 

Visit the website for Org Design for Design Orgs, including a blog with plenty of new thinking.