Design as an executive function is new, so Heads of Design are typically lonelier than their peer leadership positions. Your boss may have never had a truly senior Design leader report to them, and doesn’t really understand all that a Design team can deliver. You’re only Design leader on executive team, whereas there are multiple Product Management and Engineering leads.
This means that there’s no one to turn to internally as you try to figure out how to best lead your Design organization.
This is where I come in. I support executive Heads of Design in a mode I call “Thought Partnership.” I work with design leaders to accelerate thinking through their trickiest challenges, leveraging my experience (20+ years leading design teams; 5 years as a management consultant across all kinds of design organizations) to identify paths forward, enabling Heads of Design to make important, impactful decisions with confidence. Recent work with design leaders addressed such matters as:
- Scaling from 30 to 100 team members
- What their job actually is, where they should focus (and what they need to delegate)
- Building career architectures and leveling frameworks
- Improving recruiting and hiring practices
- Establishing Design Operations
- Elevating Design’s impact in the company
- Evolving product development practices to better incorporate design throughout the process
- Articulate a strategic vision to align product efforts
I’ve done this work ad hoc, in response to design leaders reaching out to see if I could support them. It has been some of my favorite work, capitalizing on my distinct vantage point to help leaders go from uncertain to confident, and see real impact in short time frames.
As such, I’m now setting aside more time for this kind of work, and, well, telling the world that this is a service I’m happy to offer.
It’s a small investment of time: the work is typically structured as one or two 1-hour sessions a month. In each session the Design Leader shares with me their topmost challenge, and we work together to figure out the best way forward.
If this is something you’d like to take part in, please reach out through email, and we can then set up follow-up discussions.